Shipping and Returns Policy

Shipping Policy

Shipping costs are included in the price shown.

We will ship all orders via recorded delivery.

Orders over £300.00 will be sent using Special Delivery.

Please note that we are unable to ship to PO Boxes.

Prices for shipping are for main land U.K. only.

Overseas & Offshore prices available on request, please email info@thefindfashion.co.uk for further information.

Returns Policy

We want you to be delighted with your purchase when it arrives. If however the item does not fit or is not quite what you expected you can cancel your order and receive a refund provided you notify The Find in writing or by email of the problem within seven working days after you receive the item.

We will refund or exchange any item you are not completely happy with when you return it to us in a saleable and unused condition, with garment and any other tags still attached. Items to be returned must not have been worn (other than to try on), free from deodorant, make-up or perfume and must not have been washed.
Returned items must be received by us within 14 days of the item being delivered to you; your refund will be processed within 5 working days of receipt of your returned items.

Please ensure the items are wrapped securely, with a note of your order number included in the parcel. You will be responsible for the cost of returning the item to us and for your protection we strongly recommend you use an insured postal service such as Royal Mail Special Delivery. Goods remain the customer's responsibility until received by us.

Returns Address:

The Find
Stone Street
Cranbrook Kent
TN17 3HE
01580 713171

E Mail: info@thefindfashion.co.uk

You may also return items to our shop, however our refund policy is unchanged.